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The Portwest FR79 BizFlame™ Multi Arc Hi-Vis Jacket is designed to provide superior protection and visibility in high-risk working environments. Manufactured from advanced BizFlame™ Multi Arc fabric, this jacket delivers multi-norm protection while remaining comfortable for all-day wear.
Offering protection against heat and flame, electrical arc flash, welding hazards, and other industrial risks, the FR79 is ideal for demanding applications where safety is critical. High-visibility reflective tape enhances wearer visibility in low-light conditions, while the durable construction ensures long-lasting performance.
Combining advanced fabric technology with practical design, this jacket delivers reliable protection, comfort, and compliance for safety-conscious workplaces.
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At Global Workwear, our primary focus is ensuring complete customer satisfaction. In the rare circumstance that you are not entirely pleased with your order, we have established a straightforward returns process to simplify the resolution. We strongly encourage customers to carefully review their orders before finalizing payment to ensure accurate and prompt dispatch without any delays.
For unwanted goods
If you’re simply unhappy with your goods, you have a period of up to 14 days to contact us from the point of receiving the goods.
Exclusions
Bespoke, specials, altered or personalised products are excluded from this Policy. (None refundable).
All sale and clearance items are non-refundable.
All Rescue Equipment, Safety PPE and Lifting Nets are non-refundable due to Safety reasons.
For faulty and incorrectly supplied goods
If, by chance, you receive goods that are damaged, faulty, or defective, you are entitled to claim a refund or exchange. It is imperative to contact us immediately upon receiving the goods. Subsequently, you have a period of 7 days to return the item to us.
Refunds
In the majority of cases, we will initiate a refund within 7 days of receiving the unwanted, faulty, or incorrectly supplied goods. The refund will cover the full amount, excluding the delivery charge. Refunds will be processed using the same payment method, unless alternative arrangements have been specifically agreed upon.
You are under a legal obligation to ensure the proper care of the items while they are in your possession. Additionally, you bear responsibility for any damage sustained by the goods during transportation. Upon inspecting the returned items, if we discover damage rendering them unsuitable for resale, we reserve the right to deduct an amount equivalent to the damage or may opt to deny the refund altogether.
How to return your goods
Before making a return, you MUST notify us first. The easiest way to return your goods is by using our returns form. Alternatively, you can contact our customer services team on sales@global-workwear.co.uk, and reference your order number.
For in-stock items, delivery is anticipated within a 3-5 day timeframe from the date of ordering. Please note that we do not dispatch orders on weekends. In instances of heightened activity or promotional periods, there may be an extension in the delivery duration. Rest assured, we are committed to minimizing any disruptions to your service and will exert our best efforts to ensure a timely delivery
